Stripe Community engagement guidelines
Building the future of the internet economy together.
The Stripe Community’s mission is to bring the people behind ambitious businesses together to shape the future of the internet economy. These engagement guidelines help us keep the community safe, welcoming, and productive for members around the world.
Community values
Our values should inspire your conversations and connections with fellow members.
Embrace the future. Don’t fear change—lean into it. Whether it's AI, new commerce models, or emerging technologies, we explore what's next together and help each other make sense of it.
Leave no business behind. Collaborate to make sure businesses of every size and stage can take advantage of new ideas and technologies. The future of commerce should be accessible to everyone.
Be transparent. Share real experiences—breakthroughs and setbacks alike—so others can learn and adapt faster. Use your own words, not an AI-generated output.
Welcome new perspectives. Recognize that there are many paths to building a successful business. Diverse approaches are valuable, from time-tested methods to experimental models.
Focus on solutions.
Emphasize constructive approaches and forward-thinking strategies rather than dwelling on problems.
Respect community leadership. Treat Stripe Community Builders with respect: they volunteer their time to create valuable environments where everyone can thrive.
Community guidelines
By participating in the Stripe Community, you agree to follow these guidelines. Community leaders may address content or participation that doesn't align to ensure everyone benefits from their involvement. We reserve the right to issue warnings or block your participation in the Stripe Community.
This Community is for
- Sharing and discovering strategies and success stories
- Getting insights on how to overcome obstacles
- Improving operations and efficiency
- Building your network
- Getting market and industry insights
This Community is not for
- Pitching your products or services. Share your expertise and results, not your marketing materials
- Getting technical support for your Stripe integration. While peers may help with questions, complex support needs should go through Stripe's official channels
- Sharing confidential information, like API keys, customer data, or sensitive business details
- Impersonating other members or individuals
- Undermining others who may have a different outlook/approach
- Off-topic discussions: keep conversations focused on technology, business growth, payments, and industry-relevant challenges
If you see behavior that doesn't align with these guidelines, use the Report an Issue button next to a post or comment. To block a user from contacting you directly or report their profile, select the three-dot menu at the top of their profile.